We are Zembo, the start-up paving the way to the e-mobility revolution in Africa. Zembo sells electric motorcycle taxis and offers a battery swap service via a network of stations. After six years of operation, Zembo is the most experienced African provider of electric motorcycles and battery swaps on the continent. We are scaling up in Uganda, providing an affordable and environmentally responsible mobility solution.
Oversee and coordinate operations for a hub within a network of 30 stations to ensure efficiency, service quality, and safety. Enforce SOPs, align operations with company goals, and monitor performance metrics. Manage the swap station network to minimize rider downtime and maintain high customer satisfaction (NPS). Supervise and support station operators, enforce safety protocols, handle disciplinary actions, and ensure team compliance with company policies. Collaborate with another hub supervisor to ensure operational consistency and share best practices, providing regular updates to the Operations Manager.
Zembo Electric Motorcycles SMC Ltd offers a fun, supportive work environment and opportunities for continued professional growth within a fast-growing global enterprise. It is an Equal Opportunity and considers all applicants regardless of race, colour, religion, sex, marital status, sexual orientation, national origin, HIV/Aids, disability, or any other protected characteristic as established by law.